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Privacy Policy

Information We Collect

We recognize your right to confidentiality and are committed to protecting your privacy. We use the information that we collect on our Web site to provide you with a superior shopping experience and to communicate with you about products, services, and promotions.

Becoming a registered user

You do not have to be a registered user to view myklitch.com web page; however, you will have to register online to place orders or make full use of our services. In order to register, all we need is some basic personal information, like your name and e-mail address.

Making a purchase

If you purchase a product or service from us, our order form asks for information so we can distinguish one John Doe from the other. You must provide your contact information (e.g. name, email, shipping address) so that we may promptly satisfy your order with an order confirmation and shopping notification. Additionally, If we encounter difficulty in processing your order, we will use this information to contact you. You must also provide your credit card information (e.g. billing address, credit card number, expiration date). We use this information strictly for billing purposes.

Customer Service

With your contact information, we can send you a welcome email to verify your username and password. We can also communicate with you in response to your inquiries, to the services you request, and to manage your account. You have the option of managing your communication preferences, and we will contact you in accordance to your wishes. You may not opt-out of non-promotional communications that pertain to your account and order status. If you do not wish to receive these emails, you have the option of deactivating your account.

Secure Technologies

We realize that our customers trust us to protect their personal information. We take that task seriously. We maintain physical, electronic and procedural safeguards to protect your personal information. How do we do this? We thought you’d never ask!! We use industry-standard Secure Sockets Layer (“SSL”) authentication to guarantee the confidentiality of online transactions made on our site. SSL authentication and encryption of the information that you send to us over the Internet help protect your online transaction information from third party interception.

We never display your full credit card number once you enter into our system. We will only reveal the last four digits of your credit card number for verification purposes. We urge you to protect your own privacy. We recommend that you do not share your password with anyone. We will never contact you to obtain your username and password. To check that your browser is in secure mode, make sure that a “lock” or a “key” icon is displayed in the lower left-hand corner of your browser window. You can also check by looking at the URL bar on top of your browser. This line will typically show the first characters as “https” when a secure connection has been established rather than “http” which indicates a connection that is not secured.

Unfortunately, despite all of our efforts, there is always a risk that third parties unlawfully intercept transmissions. This is the reality with all e-commerce. As a result, we cannot ensure the security of any information you transmit, and you transmit all information at your own risk. We just have to leave to the Feds to catch the cyber criminals.

How We Use Your Personal Information

Sterko LLC, owner of myklitch.com, primarily collects personal information to make your online shopping experience more rewarding and convenient for you. We also use this information for internal purposes, such as researching our customers’ preferences so the way may improve myklitch.com.

We may also use your information to contact you for account communication and promotional purposes.

How to Avoid Receiving Newsletters and Promotion Materials

We use e-mail addresses to send out newsletters and promotional material. When you register, you have the choice to opt-out of receiving these announcements by changing your e-mail preferences in My Account or by clicking on Unsubscribe, located at the bottom of the promotional e-mail.

Who Views Your Personal Information

Sterko or myklitch.com DOES NOT Share Personally Identifiable Information with Third Parties in ways other than disclosed within this privacy statement. Sterko and myklitch.com may share your personal information with companies that perform services for us, such as fulfilling orders, delivering packages, sending postal mail and e-mails, analyzing customer data, providing marketing assistance, processing credit card payments, investigating fraudulent activity, conducting customer surveys, and providing customer service. They have access to personal information needed to perform their functions, but may not disclose your personally identifiable information for other purposes.

Sterko LLC or myklitch.com DOES NOT SELL Personally Identifiable Information to Third Parties for any reason.

Children Under 13

You can look at our site, but you cannot make a purchase. You also cannot become a registered user, or use any service that asks for personal information. Our site is not designed for children. We do not wish to collect personal information from children under 13. This policy is designed to protect children. Federal law requires us to take special steps to safeguard children’s privacy.

If you register with us and we discover that you are under 13, we will delete your account. In the event we delete your account, we will notify you by email. If you are under the age of 13 and would like to make a purchase, please ask a parent or older sibling to place the order for you.

Cookies on myklitch.com

We collect some anonymous information about how you use the site by setting and accessing cookies on your computer. These cookies track information such as how often you visit our web site, what pages you view, and where you go after you leave the site. The cookies track your computer, not you. They are not connected to any personal information about you.

Questions About This Policy

If you have any questions about this Privacy Policy, or the content or practices of our website, please email myklitch.com at info@myklitch.com.